FAQ

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WHAT SIZE UNIT DO I NEED?

A great question! Here is a quick diagram to give you an idea of your choices. For more information, call or visit us!

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WHAT DO I NEED TO RENT A UNIT?

A federal or state-issued photo ID, payment for the first month, cleaning deposit (refundable when you move out), and a lock to secure your unit.

 

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WHEN WILL MY RENT BE DUE?

Typically every month on the day you opened a contract with us, but if you wish to make it for a specified day we will be happy to serve you.

 

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HOW DO I MAKE PAYMENTS?

We accept cash, checks, Visa, and Mastercard. Payments may be made by visiting our office, over the phone with a credit card, or you can set up AutoPay(recommended) with us so that you never miss a deadline.

 

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DO YOU PRO-RATE?

Yes we do! For the first two weeks of the rental period we pro-rate to the exact day that you move out.

 

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WHAT CAN’T I STORE IN MY UNIT?

Common sense and state laws determine what may be stored. You alone control access to your storage space; therefore, never store live animals, perishables, liquids, explosives, flammable liquids and fuels, toxic materials, or other items that need a controlled environment.

 

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Is the storage closed on any holidays?

Yes, the storage office and gates are closed on the following holidays: New Year’s Day, Easter, 4th of July, Labor Day, Memorial Day, Thanksgiving, and Christmas.

News

Winter Special!

NAU Student Special! Get a free lock when you rent with us!